Privacy Policy

Maureen Callister trading as Self Centred(“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you visit maureencallister.com or engage with our services.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using this website you agree to the practices described in this Policy.

We may collect the following categories of personal information:

• Contact details — name, email address, phone number.
• Booking information — preferred session type, availability, and any health details you voluntarily share when making an appointment.
• Communications — messages sent through our contact form or by email.
• Newsletter subscription — name and email address when you subscribe to our mailing list.
• Usage data — IP address, browser type, pages visited, and referral source, collected automatically via cookies and analytics tools.

We only collect sensitive information (such as health information) where it is reasonably necessary for providing our services and with your consent.

We use your personal information to:

• Respond to enquiries and provide the services you have requested.
• Schedule and manage appointments.
• Send newsletters, event updates and other communications you have opted into.
• Improve our website and services through anonymised analytics.
• Comply with legal and regulatory obligations.

We will not use your personal information for any purpose that is incompatible with the reason it was collected without first obtaining your consent.

We do not sell your personal information. We may share it with trusted service providers who assist us in operating our business, subject to strict confidentiality obligations:

• GoHighLevel — our CRM and booking platform, used to manage appointments and communications.
• Google — we use Google services including Google Reviews and Google Analytics. Data may be processed on Google's servers.
• WordPress / website hosting — our website content and form submissions are stored on managed hosting infrastructure.

We may also disclose information where required by law, or to protect the rights, property or safety of Maureen Callister, our clients, or others.

Our website uses cookies and similar tracking technologies to enhance your experience and gather usage analytics. Cookies are small text files stored on your device.

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Our website is served over HTTPS and our service providers maintain their own security programmes.

No method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When information is no longer needed it is securely deleted or de-identified.

Under the Australian Privacy Principles you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or out-of-date information.
• Withdraw consent for marketing communications at any time by using the unsubscribe link in any email or contacting us directly.
• Make a complaint if you believe we have mishandled your personal information.

To exercise any of these rights, please contact us using the details in Section 10. We will respond within 30 days.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy complaint, please contact us:

If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner (OAIC).

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated Policy.